CAAIS Processes & Procedures

Now Available!
We've compiled and posted the CAAIS policies and procedures for Applied Epic to serve as a resource for our members. These documents are meant to be used as a guide and can help support or improve your internal operations.
Please note:
• These are samples based on how we operate within CAAIS, which is structured more like a broker than a traditional agency.
• You are welcome to customize and adapt them to fit your agency's workflows and processes.
We hope this helps streamline your efforts and provides a helpful foundation as you continue to build out your internal documentation. If you have questions or need additional support, feel free to reach out, info@combinedagents.com
CAAIS Team

Nina Terrasas
CL/PL Processor
nina@combinedagents.comP: 512-543-4326

Kim Deever
Commercial Lines Marketing Specialist
kdeever@combinedagents.comP: 512-668-1198

Lisa Parkhurst
Commercial Lines Marketing Specialist
lisa@combinedagents.comP: 512-537-2603

